Car rental agents involve the interaction with our customers mainly in car deliveries and collection. They handle all the administration and enquiries and if you enjoy meeting people and have an interest in cars, you may enjoy this position.

Duties & Responsibilities

  • Answering the telephone: dealing with customer enquiries about the availability and cost of vehicles.
  • Meet and greet customers.
  • Handling client questions or complaints and working to resolve overdue car rentals.
  • Taking bookings and explaining the terms of rental.
  • Completing paperwork with the customer and taking payments.
  • Showing customers to their vehicle and pointing out any bumps, scrapes or special features.
  • Checking mileage and inspecting for damage when vehicles are returned.
  • Providing ongoing service and sales support.
  • Responsible for ensuring the cars are clean, full of gas and ready for the next client.

Skills

  • Excellent customer care and communication skills.
  • Strong personality with good attitude.
  • Previous experience of customer service, office administration or sales work.
  • Good organizational and time management skills.
  • Administrative and IT skills.
  • Basic maths and cash handling skills.

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Category: Mini, Compact

Part TypePart NameMinor cost(Cost for Painting)- EurosMajor cost(Cost for replacement)-Euros
Front PartsFog Light / Phares Anti-brouillardNot Applicable150.00
Front PartsFront Windscreen / Pare-Brise AvantNot ApplicableUnder Insurance Coverage
Front PartsHood / Capot150.00150.00
Front PartsFront Grill / Grille frontaleNot Applicable150.00
Front PartsFront Bumper / Pare-Choc Avant150.00250.00
Front PartsHead Light / PhareNot Applicable200.00
Front PartsFront Fender / Aile Avant100.00200.00
Side PartsTriangle Window / Glace de CustodeNot ApplicableUnder Insurance Coverage
Side PartsSide Window / Glace LatéraleNot ApplicableUnder Insurance Coverage
Side PartsSide Door / Porte Latérale100.00300.00
Side PartsRunning Panel (Lowest) / Bas de CaisseNot ApplicableUnder Insurance Coverage
Rear PartsBacklight / Feu Rouge ArrièreNot Applicable140.00
Rear PartsRear Windscreen / Pare-brise ArrièreNot Applicable300.00
Rear PartsRear Fender / Aile Arrière80.00160.00
Rear PartsRear Bumper / Pare-Choc Arrière140.00300.00
Rear PartsRear Tailgate / Coffre Arrière200.00300.00
Other PartsRoof / ToitUnder Insurance CoverageUnder Insurance Coverage
Other PartsWheel Metal / Jante en tôleUnder Insurance CoverageUnder Insurance Coverage
Other PartsWheel Aluminium / Jante en AluUnder Insurance CoverageUnder Insurance Coverage

Category: Sedan, Standard, Mid-SUV

Part TypePart NameMinor cost(Cost for Painting)- EurosMajor cost(Cost for replacement)-Euros
Front PartsFog Light / Phares Anti-brouillardNot Applicable150.00
Front PartsFront Windscreen / Pare-Brise AvantNot ApplicableUnder Insurance Coverage
Front PartsHood / Capot200150.00
Front PartsFront Grill / Grille frontaleNot Applicable150.00
Front PartsFront Bumper / Pare-Choc Avant200.00300.00
Front PartsHead Light / PhareNot Applicable250.00
Front PartsFront Fender / Aile Avant100.00250.00
Side PartsTriangle Window / Glace de CustodeNot ApplicableUnder Insurance Coverage
Side PartsSide Window / Glace LatéraleNot ApplicableUnder Insurance Coverage
Side PartsSide Door100.00300.00
Side PartsRunning Panel (Lowest) / Bas de CaisseNot ApplicableUnder Insurance Coverage
Rear PartsBacklight / Feu Rouge ArrièreNot Applicable200.00
Rear PartsRear Windscreen / Pare-brise ArrièreUnder Insurance CoverageN/A
Rear PartsRear Fender / Aile Arrière100.00200.00
Rear PartsRear Bumper / Pare-Choc Arrière150.00300.00
Rear PartsRear Tailgate / Coffre Arrière200.00300.00
Other PartsRoof / ToitUnder Insurance CoverageUnder Insurance Coverage
Other PartsWheel Metal / Jante en tôleUnder Insurance CoverageUnder Insurance Coverage
Other PartsWheel Aluminium / Jante en AluUnder Insurance CoverageUnder Insurance Coverage

Category: Pickup (4x4), SUV, 7-seater

Part TypePart NameMinor cost(Cost for Painting)- EurosMajor cost(Cost for replacement)-Euros
Front PartsFog Light / Phares Anti-brouillardNot Applicable200.00
Front PartsFront Windscreen / Pare-Brise AvantNot ApplicableUnder Insurance Coverage
Front PartsHood / Capot200.00300.00
Front PartsFront Grill / Grille frontaleNot Applicable200.00
Front PartsFront Bumper / Pare-Choc Avant150.00350.00
Front PartsHead Light / PhareNot Applicable250.00
Front PartsFront Fender / Aile Avant125.00250.00
Side PartsTriangle Window / Glace de CustodeUnder Insurance CoverageUnder Insurance Coverage
Side PartsSide Window / Glace LatéraleUnder Insurance CoverageUnder Insurance Coverage
Side PartsSide Door / Porte Latérale150.00350.00
Side PartsRunning Panel (Lowest) / Running Panel (Lowest) / Bas de CaisseUnder Insurance CoverageUnder Insurance Coverage
Rear PartsBacklight / Backlight / Feu Rouge ArrièreNot Applicable175.00
Rear PartsRear Windscreen / Rear Windscreen / Pare-brise ArrièreUnder Insurance Coverage300.00
Rear PartsRear Fender / Rear Fender / Aile Arrière100.00200.00
Rear PartsRear Bumper / Pare-Choc Arrière200.00300.00
Rear PartsRear Tailgate / Coffre Arrière250.00400.00
Other PartsRoof / ToitUnder Insurance CoverageUnder Insurance Coverage
Other PartsWheel Metal / Jante en tôleUnder Insurance CoverageUnder Insurance Coverage
Other PartsWheel Aluminium / Jante en AluUnder Insurance CoverageUnder Insurance Coverage
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